INF Choice Plan: Frequently Asked Questions
Who is eligible for the INF Choice Plan?
Any Non-US Citizen traveling to the United States can apply for the INF Choice Plan. This includes Green Card holders, H-1B Visa Holders, Permanent Residents, Students on F1 / F1 Visas, those on OTP, and those whose immigration status is not confirmed. This plan works for all age groups, from age 0 to age 99+.
Should I add my Visitors Spouse as a Dependent?
If your visitors require the same visitors insurance plan, you can add both of them on the same policy. When adding a dependent on to the policy, it does not diminish the coverage. Rather- both visitors will have the same policy maximum and deductible, separately. For instance, if you enroll in a $100,000 coverage plan with $250 deductible with a primary and dependent, each visitor on the policy will be covered individually up to $100,000 and have their own deductible to meet of $250.
Why should I purchase the INF Choice Plan?
The INF Choice Plan is an affordable insurance option for visitors. The Choice Plan covers medical events and In-Patient, emergency hospitalizations for both New Accident & Sicknesses & Acute Onset of pre-existing conditions. The Choice Plan is a great option for individuals seeking to mitigate the risk of a large medical bill burdening your family. The Choice Plan provides excellent coverage & will protect your family when the time comes.
What is my Co-Pay with this Plan?
Choice has a $0 Copay when using the Teladoc Telemedicine benefit provided with the plan. All other medical services rendered are subject to a deductible, which must be met before the policy will pay any benefit as per the schedule of benefits listed in the plan brochure.
Who underwrites the Choice Plan?
AXIS Insurance Company, Chicago, IL is the underwriter for the Choice Plan. INF only uses American Underwriters to protect policyholders. INF policies are regulated by the State Insurance authority. ALL other Insurance for visitors Plans are underwritten by foreign companies, meaning they are not regulated. This means policy holders do not have ANY recourse for unpaid claims. With INF Choice Plan, you get the peace of mind you want, with the coverage you need.
Are the Choice Plan's Premiums Pro-Rated?
Yes. For example, if you apply for 1 month and 5 days - that is the exact amount you pay for. No more, no less. Rates are based on a 30 day calendar and are prorated on that basis.
Can I renew the Choice Plan?
You are able to renew the Choice Plan for any amount of time after the initial coverage period. We send email, text, and phone call reminders to you 1 week & 1 day before the policy expiration.
Will this plan cover pre-existing conditions?
The Choice Plan does covers acute on-set of pre-existing conditions. We recommend individuals above 50 years of age who have any mild pre-existing conditions enroll in this program.
Can I cancel this plan?
You are able to cancel this plan for a full refund (minus a $25 cancellation fee) before the start date of the coverage. Cancellation forms must be completed in writing and faxed to INF at 408-520-4967. Application fees ($15 new / $5 renewal) are non-refundable. After the policy start date, the premium is fully earned and therefore impossible to refund.
Will the INF Choice cover Travel?
The Choice Plan covers travel through any stop over. Whether you are transiting through Dubai, London, or Hong Kong, you will have coverage throughout your journey. Travel with confidence, provided by INF.
Will this Cover Dental?
The INF Choice Plan provides the option to enroll in the Careington POS Discount Card at no additional cost, which provides Dental savings as much as 50% on many dental procedures.
Will this plan work in my area?
All INF Plans provide coverage in the United States. There is no need to worry when you are traveling with an INF Plan. The SelectCare Plan offers the option of using the First Health Provider Network. Find a full list of providers here.
What's the minimum enrollment for the Choice Plan?
The minimum enrollment period for this plan is 30 days. The maximum enrollment period is 300 days from the first date of enrollment.
How do I pay for this Plan?
INF accepts all major credit card for for payment (Visa, Discover, Mastercard, American Express). Checks and Money Orders are also accepted with a paper application.
How do I apply for the Choice Plan?
INF has an online application available where you can apply for this plan. Or, you can reach INF at 408-540-3601 and they will be able to help you complete the application over the phone.
Where can I use this Plan?
The Choice Plan can be used with the option for the First Health Provider Network. This is one of the largest PPO networks in the nation member health care providers in every locality. This PPO Network provides discounted medical services to insured individuals. No longer will you need to pay hospital bills upfront & then submit claims forms, waiting sometimes months for reimbursement. Instead, the health care provider will bill the insurance directly after applying the discounted rate.
Who do I reach to out about claims questions?
Anytime you visit a health care provider, even if you do not pay, we strongly suggest you fill out the INF claim forms so the insurance company has a record of your visit to the health care provider & will be able to pay your claim in a timely manner.
Medical Bills & Receipts can be sent to the following address:
PO Box 669
Grapevine, TX 76099-0669
EDI Payor #: 75261
THIS INSURANCE DOES NOT COORDINATE WITH ANY OTHER INSURANCE PLAN. IT DOES NOT PROVIDE MAJOR MEDICAL OR COMPREHENSIVE MEDICAL COVERAGE AND IS NOT DESIGNED TO REPLACE MAJOR MEDICAL INSURANCE. FURTHER, THIS INSURANCE IS NOT MINIMUM ESSENTIAL BENEFITS AS SET FORTH UNDER THE PATIENT PROTECTION AND AFFORDABLE CARE ACT. IF YOU DON'T HAVE MINIMUM ESSENTIAL COVERAGE, YOU MAY OWE ADDITIONAL PAYMENT WITH YOUR TAXES.
U.S. Insurance coverage is underwritten by AXIS Insurance Company. Coverage is subject to exclusions and limitations, and may not be available in all US states and jurisdictions. Product availability and plan design features, including eligibility requirements, descriptions of benefits, exclusions or limitations may vary depending on local country or US state laws. Full terms and conditions of coverage, including effective dates of coverage, benefits, limitations, and exclusions, are set forth in the policy.